20440683_l

Travellers Paid More for Their Domestic Tickets in 2017

Travellers paid more for their domestic tickets in 2017, while corporate international fares remained flat and leisure travellers paid on average 4.3% less for their long-haul tickets.

 

According to the latest 4D FOCUS – AUSTRALIA Aviation and Airfare Analysis, compiled by Flight Centre Travel Group’s 4th Dimension Business Travel Consulting division – (purchased) domestic economy corporate and leisure ticket prices rose, on average 3.5% and 8.9% in 2017 respectively.

 

The report includes a benchmarking study that compares tickets purchased from FCTG’s corporate and retail businesses in 2017 compared to 2016 and 2015 airfares.

 

Felicity Burke, General Manager of 4D, said the ticket increases the business had witnessed during the year in the domestic space had been driven by strong consumer demand, steady tourism growth and gradual increases in carrier published fares.

 

“Both Qantas Airways and Virgin Australia increased their published airfares during the year, with the largest percentage increases on the economy class restricted airfares,” Felicity said. “The carrier-driven increases have pushed the cheaper ‘leisure traveller’ airfares upwards to the range of 2.5% to 8%. Also noted are business class fare increases of between 2% to 8% and economy class flexible fares 2% to 7% during 2017.”

 

Felicity said the positive news was that international economy fares for corporates had remained flat in 2017 and leisure travellers had another year of excellent value, low-priced long-haul fares.

 

With approximately 62 airlines now servicing the international landscape, Felicity said Australian travellers continued to be ‘spoilt for choice with carriers, flight frequencies and in-flight product’.

 

FCTG Managing Director, Graham Turner, said the golden era of travel continued to shine brightly for travellers.

 

“Competitive international airfares, new direct flights such as the Perth to London, more frequent services, continually improved in-flight amenities plus unprecedented discounting on some routes are but a few of the positive takeaways from 2017,” Mr Turner said.

 

“If the price of oil continues to rise this could potentially mean ticket prices may increase in the near term. But we’re still going to see some excellent value across the international and domestic landscape as airlines compete for both the corporate and leisure dollar.”

Qantas’ recent start of non-stop services between Perth and London is the first of new city pairs to be offered by the airline as it welcomes new long-range aircraft to its fleet.  Qantas is also targeting ultra-long haul flights from the east coast of Australia to London and New York by 2022.

 

John Simeone, Qantas’ Head of Business and Government Sales, said in the report, ‘We’re seeing growth across all markets including the resources sector and the arrival of new aircraft allows us the chance to open new routes, just like Perth-London’.

 

The report indicated that Virgin Australia continued to focus on its guests’ travel experience rolling out wi-fi across the majority of its fleet, introducing Melbourne to Hong Kong flights in 2017 and commencing Sydney to Hong Kong services in July this year.

 

Some of the key findings in 4D’s report are below.

 

Domestic Travel – CORPORATE Economy Class airfare benchmarking

 

(based on 2017 fare benchmarking against 2016 fares)

 

  • Domestic economy class price changes for tickets purchased through FCTG’s corporate brands ranged from a 1% to 9% increase on key routes
  • Corporates flying the CBR – SYD route incurred the lowest increase with fares rising by 1%
  • Those corporates travelling on the ADL – SYD and HBA – MEL routes incurred the largest economy increases of 6% and 9% respectively.

Domestic Travel – LEISURE Economy Class airfare benchmarking

 

(based on 2017 fare benchmarking against 2016 fares)

 

  • From 2016 to 2017 the average price of domestic economy class leisure fares purchased through FCTG’s leisure division increased by 9%
  • The biggest increase for leisure tickets was for the ADL – SYD and MEL – SYD routes where prices increased by an average 14% over 2016
  • Leisure economy travellers flying BNE – PER saw the smallest increase of 4%.

BENCHMARK SUMMARY – Economy Class

 

 

Felicity said the increase in in-bound visitors and domestic tourism, had also impacted the availability of domestic seats with load factors reaching nearly 80% in 2017.

 

“The demand for domestic seats in the leisure space was very strong last year, which has also affected ticket prices,” she said.

 

The 4D report indicated a 2.5% and a 4.6% increase for corporate and leisure domestic fares during the next 18 months provided the carrier mix remained the same along with a positive outlook for the domestic economy.

 

Additionally four key industry themes have been highlighted for the year ahead:

 

  • Shifting airfares due to continued airline transformation, strong tourism numbers, solid load factors, a rise in oil prices and positive economic outlook
  • Connected technology such as biometric systems are producing a frictionless international passenger experience, speeding up processing times and reducing airport congestion;
  • Air New Zealand and Virgin Australia ending their trans-Tasman alliance, and Air New Zealand, Qantas and Virgin Australia making tactical moves to increase market share across the Tasman; and
  • International airlines continuing to adjust their networks from and to Australia, and deploy new aircraft for an improved flight experience.

FAST FACTS

  • MEL- SYD is the busiest domestic route (10.8 million seats – up 1.2% on 2016; 54,500 flights) and 2nd busiest route in the world in 2017 (up from 4th in 2016)

  • Brisbane – Sydney is the next busiest domestic route with 4.7 million seats flown during 2017

  • 8 million inbound visitors into Australia during 2017 (+6.5% on 2016)

  • 62 international airlines operated to/from Australia during 2017

  • 2017 On-time performance:

Virgin Network – departure 85.3%; arrival 83.4%

 

Qantas Network – departure 85.1%; arrival 84.4%.

 

Woolworths Woodford-14_preview

SCA Property Group Sells Four Neighbourhood Shopping Centres Into $58 Million Unlisted Fund

Shopping centre owner and manager SCA Property Group (ASX: SCP) has backed continued investor demand for neighbourhood shopping centre investments, launching the third iteration in its highly successful SCA unlisted retail fund strategy, SURF.

 

The third SCA Unlisted Retail Fund, SURF 3, seeks to raise $35 million to help acquire a $57.9 million portfolio of neighbourhood shopping centres in Moama and Swansea in New South Wales, Woodford in Queensland and Warrnambool in Victoria. The opportunity to invest is open to both retail and wholesale investors.

 

The Moama Marketplace, Swansea Woolworths and Woodford Village properties are anchored by a Woolworths supermarket and Warrnambool by Target. Moama is also anchored by a Woolworths petrol outlet.

 

The fund income is primarily from the anchor tenants with 71% of income from Woolworths Limited and Target Australia. The specialty tenants are primarily non-discretionary focused including medical centres, pharmacies and food-based tenancies.

 

The fund has a weighted average lease expiry over 10 years and is forecasting an attractive initial distribution yield of 7.1 per cent.  The fund term is 6.5 years and approximately 30 per cent of distributions are expected to be tax deferred. It is an unlisted closed end property unit trust registered as a managed investment scheme with a minimum investment of $25,000.

 

SURF Fund Manager Melissa Kingham said, “Already we have over 50% registered interest from SMSF trustees who are looking for long average lease expiries and stable distributions.”

 

SCA engaged Australia’s leading economic location advisory firm Location IQ to undertake a demographic review of each of the assets. The research found the main trade area for all locations was growing and primarily comprised couples with dependants. The populations are typically strongly associated with the local convenience shopping facilities.

 

Location IQ also found the Warrnambool Target had a trade area population of more than 95,000, nearly double the typical trade area population for a discount department store-anchored shopping centre of 50,000 people.

 

SURF 3 Fund Manager Melissa Kingham said the research gave SCA confidence that each of the assets was well positioned to deliver on the targeted distribution rate.

 

“All four assets are surrounded by populations that, demographically speaking, are pre-disposed to visit their local shops for groceries and other essentials,” she said.

 

SURF 3 Portfolio Overview*

Property

WALE (years)

GLA (sqm)

Anchor Tenant

Valuation

Moama Marketplace, NSW

14.39

4,514

Woolworths

$14 million

Swansea Woolworths, NSW

15.76

3,677

Woolworths

$15.3 million

Warrnambool Target, Vic

5.82

6,983

Target

$16 million

Woodford Woolworths, QLD

8.39

3,668

Woolworths

$12.6 million

TOTAL

10.3

18,842

 

$57.9 million

*As at valuation date of 31 March 2018

SCA Property Group Chief Executive Officer Anthony Mellowes said the SURF series had proven extremely popular with retail investors seeking exposure to convenience-based shopping centre assets, underpinned by the security of long leases to anchor tenants.

 

“Both the SURF 1 and SURF 2 offerings are now closed and investors are happy with their quarterly distributions,” he said. “Each of the assets has a strong lease profile, quality tenant base and together provide broad geographic diversity.

 

“SCA will manage the assets on behalf of the fund and will co-invest a minimum of 20% of the amount to be raised.”

 

The SURF 1 and SURF 2 unlisted property funds have delivered unitholders annual returns more than 8% and 7% respectively since being launched in October 2015 and June 2017.

 

SURF 3 was independently reviewed by Core Property Fund Research and Ratings and ‘recommended’ for investment.

 

Managing Director of Core Property Dinesh Pillutla commented that the interest for direct property investment was due to predictable income distributions with potential for capital growth. SMSF investors are also looking for regular distributions with tax deferral benefits.

 

The properties are currently owned by SCA Property Group and will be acquired on an arm’s length basis following an independent valuation carried out by JLL of $57.9 million with a weighted average capitalisation rate of 6.92%.

 

SCA utilises the SURF structure to provide existing unitholders and other investors with an opportunity to invest in assets that are non-core to the Group’s future strategy. The SURF 3 portfolio takes to 11 the total number of properties that have been syndicated in this way.

 

The SURF 3 portfolio has a total Gross Lettable Area of 18,842 square metres and Total Site Area including car parking of 44,822 square metres.

 

SCA Property Group owned and/or managed over $2.5 billion of retail properties in Australia as at end December 2017. SCA announced Funds From Operations (FFO) of $56.1 million for the six months to 31 December, 2017, up 4.9% on the same period last year.

chatbot

SAM – The Super-Charged AI Chatbot has Landed in Australia

Flight Centre Travel Group’s (FCTG) powerful, pocket-sized chatbot travel assistant, is super-charged and ready to battle the travel grind on behalf of the country’s corporate road warriors.

FCTG today is announcing the Australian arrival of Sam at the btTB GBTA conference in Sydney. The award-winning mobile travel assistant app has been developed by the group’s innovation lab in Europe.

Employing a blend of AI (artificial intelligence) and integrated travel consultant support, Sam overlays the most important features that a business traveller needs with the experience that a leisure traveller enjoys.

Sam is now available for clients of FCTG brands FCM Travel Solutions and academic travel provider Campus Travel. FCTG’s SME business travel specialist Corporate Traveller and entertainment and sports travel brand Stage and Screen, will make Sam available for clients, second half of 2018.

FCTG’s corporate division executive general manager, James Kavanagh, said today’s launch was an exciting milestone for the Australian business travel community following the launch of Sam in the UK and the USA in 2017.

“By downloading Sam, our customers won’t miss a thing,” Mr Kavanagh said. “Sam’s messages are intuitive, helpful and include practical information and advice that is based on context, relevance and a traveller’s personal preferences.”

Mr Kavanagh said Sam fulfilled the necessary travel management functions, but went a step further by tracking a traveller’s location, providing real-time information for traffic and flight delays, and featured interactive city guides, weather updates and gate changes.

“Sam will even give you information about what carousel your luggage is on and allows you to book an Uber ride within the app,” Mr Kavanagh said. “Plus, some of the new functionality that’s on its way, is a perfect example of how AI is redefining the travel management space.”

“Across the USA and UK FCM has travellers from more than 80 national and multi-national companies currently using Sam. A recent survey of our USA clients who had downloaded the app, included comments from customers who were loving the ‘automated weather and traffic’ alerts and many praising the real time updates following the recent storms across the US East Coast.”

Sam Also Brings The World’s First ‘Chatbot Assisted Community’

As part of FCTG’s announcement, customers will also be shown the new ‘Community’ functionality – which is a first for the Australian and global business travel industry.

‘Sam Community’ – soon to be released, taps into the knowledge and experience of a global community of business travellers, serving up user-generated tips and advice based on a traveller’s location or when they ask Sam for assistance or inspiration.

FCM Travel Solutions general manager Melissa Elf said the tips and advice that would be available through the ‘Community’ function were provided by business travellers for business travellers.

“Sam Community acutely focuses on the experience of the traveller and how to enhance that traveller’s situation then and there. By providing locally relevant and personalised advice that’s consistently up to date, the entire traveller experience is going to be safer, easier and more enjoyable,” said Mrs Elf.

As well as ‘Sam Community’, the FCTG team will also be showcasing other new Sam functions that are coming soon including:

Sam for Travel Bookers:
Sam will ensure Travel Bookers are aware of potential issues impacting their traveller(s) and prompt appropriate actions including booking changes and communication with the traveller to ensure their wellbeing.

Enhanced traveller safety features:
Sam will soon recognise the user’s location via a blend of itinerary information and GPS and match this to any critical incidents, triggering real time relevant alerts with an ability to respond with appropriate action for the individual traveller.

Deeper integration:
Sam currently integrates with many leading service providers including Uber, Lyft and Certify, and is in the process of growing its integration with global travel suppliers.

content marketing

Banding Together – SEO and Content Marketing

Content marketing and search engine optimisation (SEO) go hand in hand, though they’re often viewed as being separate disciplines.

For the best results in a modern marketing campaign, they’re best used together – with one feeding the other to get amplified results. SEO expert Marcus Miller has outlined some useful steps to bring it all together.

First, a quick reminder of what content marketing and SEO are.

According to the Content Marketing Institute: “Content marketing is a marketing technique of creating and distributing valuable, relevant and consistent content to attract and acquire a clearly defined audience — with the objective of driving profitable customer action.”

For most businesses, the content they promote usually provides some advice, insight or attempts to solve problems that your customers and target audience usually face.

SEO stands for “search engine optimisation.” It is the process of getting traffic from the “free,” “organic,” “editorial” or “natural” search results on search engines.

It’s important to rank highly on the big commercial terms, but this is very competitive territory for most SMEs.

How to get your content marketing found on Google

The two main options are to 1. Get your content published on a highly authoritative website where the content will automatically rank well; 2. Increase the authority of your own website and at the same time your published content.

 

Option 1 is great if you can achieve it by coming up with an informative and well-researched article and getting it published on a highly relevant site.

 

Option 2 can be more difficult as your site isn’t likely to rank as highly as an established site that has prominence in its space. So, to counter that you need to have your SEO basics up to speed for your own content. Building domain authority for your overall site is crucial, then promoting your articles individually to secure page authority.

 

Both options are useful. Effective SEO can help achieve you being in front of potential customers without paying per click.

 

Miller believes that a best approach is to identify well-linked content in your sector, and then create an improved version of that content.

 

His simple strategy then to drive more traffic to the content on your own site is:

 

1. Create great content

 

2. Promote that content with:

 

  • outreach
  • digital PR
  • guest blogging.

To ensure you improve your visibility in organic search and rank higher in Google, Miller has listed 5 Easy wins for 2018 in SEO.

 

1. Research and Use Relevant Keywords

 

2. Optimise Page Titles & Meta Descriptions

 

3. Optimise Page Content

 

4. Optimise Your Business Around the Web

 

5. Build Relevant Links.

 

Another tip is to register your site with Moz or Google Search Console where there are various tools and reports to improve your rankings in search results.

45104975 - casually dressed middle aged man working on laptop in aircraft cabin during his business travel. shallow depth of field photo with focus on businessman eye.

The changing face of corporate travellers and what they want

The generational make-up of corporate travellers is evolving, but some of their interaction patterns might not be changing as quickly as expected.

FCM Travel Solutions’ 2017 multinational survey of 6,000 of the company’s top travellers spanning 66 countries had its first year where those aged under 39 years outweighed those aged 50 and over. The age bracket 40-49 remains significantly highest in number.

What does this mean for a travel management company like FCM?

“We are investing heavily in technology and product integration to align with growing demand but in our experience corporate travellers certainly still want to talk to people for assistance and complex bookings,” FCM Travel Solutions’ Managing Director Marcus Eklund said.

“High service will not give way to an offering solely focused on technology, it will run concurrently.”

FCM’s findings show that whilst a large proportion of travellers are satisfied with the broad offering there are key areas where travellers would like to see improvements in corporate travel.

Reducing the cost of travelling is always a key concern, along with better airline seating choices and the user friendliness of online booking tools.

Marcus Eklund said: “Driving travel policy is still a significant factor for most, along with the online booking tool settings that go with it, but we are seeing more requests for a less restricted travel search configuration. We’re seeing a generally higher tolerance by our corporate clients of this approach.

“Receiving a 95 per cent traveller satisfaction rate was pleasing but you need to keep listening to all travellers, not become complacent and understand what makes up the other five per cent.”

Some markets specifically have more challenges regarding the online experience mostly reflecting more complex markets, specifically Europe with the reliance on rail and extreme low-cost flight competition.

Another common area for improvement in addition to flight search options was seating selection which was mentioned regularly in survey feedback. Additional ancillary options will likely be a welcome change for the corporate traveller.

“With the New Distribution Capability program entering the market, along with increasing platform integration it will not only change the landscape of ancillary services but enhance the traveller experience in new ways,” Mr Eklund said.

“We will move into a much more connected era for the travel manager, and in addition offer new communication channels and ways to interact and support the traveller. Very exciting times are ahead.”

Zuckerberg

Facebook News Feed Changes Will Bring About A Rethink

Facebook has announced changes to its news feed flagged last year which will have the effect of prioritising posts from friends and video content over posts from media outlets and businesses.

For news outlets and pages this will change the likelihood of their posts appearing in your news feed.

Adam Mosseri, Facebook’s head of News Feed wrote in a post that Facebook was built to bring people closer together and build relationships

He wrote: “With this update, we will also prioritize posts that spark conversations and meaningful interactions between people. To do this, we will predict which posts you might want to interact with your friends about, and show these posts higher in feed. These are posts that inspire back-and-forth discussion in the comments and posts that you might want to share and react to – whether that’s a post from a friend seeking advice, a friend asking for recommendations for a trip, or a news article or video prompting lots of discussion. We will also prioritize posts from friends and family over public content…”

“Because space in News Feed is limited, showing more posts from friends and family and updates that spark conversation means we’ll show less public content, including videos and other posts from publishers or businesses.”

You can read Facebook founder Mark Zuckerberg’s announcement here in full:

So, what types of Page posts will show higher in News Feed?

According to Mosseri page posts that generate conversation between people will show higher in News Feed. For example, live videos often lead to discussion among viewers on Facebook – in fact, live videos on average get six times as many interactions as regular videos. Many creators who post videos on Facebook prompt discussion among their followers, as do posts from celebrities. In Groups, people often interact around public content. Local businesses connect with their communities by posting relevant updates and creating events. And news can help start conversations on important issues.

If you still want to see all content from a favourite page or business, you will still be able to; you’ll need to change the appropriate preference setting to see posts from your favourite pages.

This change is a sure-fire reminder that Facebook is there to make money and not just to give a business or publisher a free platform to promote itself and drive traffic. Organic reach will continue to decline for them and necessitate a rethink on the sort of content they provide and the level of sponsorship they will need or future posts.

If you’re a brand and can generate engagement, discussion and sharing then you may still be able to generate organic reach. However, all brands will need to rethink their content marketing strategies and decide how important Facebook is to their marketing programs.

Facebook has introduced these sorts of changes before and now it’s up to users and advertisers to react and respond.

Hopefully one meaningful change to news feed will be the penalising of publishers who seem to thrive on clickbait-type articles and headlines.  We’re looking at you, Fox Sports!

Image copyright: grinvalds / 123RF Stock Photo

35881565 - sydney,australia - january 4: australias nathan lyon bowls on the last ashes test match at sydney cricket ground,australia on january 4, 2014

Bringing The Ashes Down Under, One Booking at a Time

An England Ashes cricket tour to Australia is always one of the most highly anticipated sporting visits to this country.

The return of the English Men’s and Women’s cricket teams for their respective Ashes campaigns is the culmination of months of planning to ensure both series are a success on the field for players, spectators and for all stakeholders.

Planning commenced for the 2017-18 season some years in advance by Cricket Australia as the host nation with the England and Wales Cricket Board; and travel, transport and accommodation by sports and entertainment travel company Stage and Screen Travel Services.

With the England squads touring in Australia from October to February The Ashes series will ensure a highly attended summer of international cricket in Australia.

Tiziano Galipo, General Manager Stage and Screen Travel Services said, ”The Ashes is a long and complex tour to arrange and requires close cooperation between all parties involved.

“We started making bookings eight months ago as soon as the touring calendar was set and then look at fine tuning requirements as the tour unfolds.”

Stage and Screen are required to book over 8,800 hotel room nights across 12 different hotels with over 1,100 bags of luggage required to be transported. Transport arrangements include booking 36 internal flights and 270 vans, cars and coaches to move the teams and support staff around the country.

Additionally, the teams will use over 37 dozen cricket balls for training on top of the match balls.

The five-match Magellan Ashes Test Series commenced on 23rd November 2017 in Brisbane and is followed by five Gillette One Day Internationals and a Twenty20 Trans-Tasman Tri-Series involving New Zealand.

The Commonwealth Bank Women’s Ashes Series has been played in Brisbane, Coffs Harbour, Canberra and North Sydney from 22nd October to 21st November 2017.

About Stage and Screen Travel Services
Stage and Screen is Australia’s leading entertainment and sports travel company, widely respected for its people, credibility and discretion. The company lives and breathe sports and entertainment. Its long-standing client relationships have provided expert insider knowledge. Matching its Travel Managers with its clients, Stage and Screen delivers extraordinary travel experiences for Sport | Music, Touring & Arts | TV & Production | Film | Creative Industries.

daydream island

Daydream Island Commences Demolition Ahead of October 2018 Reopening

Daydream Island Resort and Spa in the Whitsundays has commenced its demolition program ahead of its long-awaited redevelopment with the cleaning out of damaged facilities as construction gears up to commence in November.

The redevelopment program is on track for an October 2018 soft opening after a $65 million redevelopment following damage caused in March by Cyclone Debbie.

Daydream’s Director of Sales and Marketing Jayson Heron said that bookings will be reopening for Daydream from 16th October 2017 for stays from October 2018 onwards.

“We are very pleased to be able to reopen bookings for the resort,” Mr Heron said.

“The interest level is high and we look forward to unveiling final details of the redevelopment in the near future.

“We’re proud to once again become a premier Queensland destination of choice for not only holiday makers but also for weddings and conferences.”

Daydream is opening up a sales and marketing office located at Chatswood in Sydney.

Enquiries for Daydream Island Resort and Spa bookings can be made on the toll-free number 1800 075 040.

Major works already announced will include redevelopment of the Arrivals pavilion, Reception, main Atrium area, Waterfalls restaurant, Lagoons bar, all room types and Mermaids Restaurant. Additionally, the Lovers Cove function area will be expanded and a new Asian-inspired restaurant will be built. The resort’s conference facilities will also be significantly revamped and expanded.

ArtforAngus

Art For Angus – Childhood Cancer Support

An evening of awareness, art and auction, for a better quality of life for children with cancer

A cocktail fund-raising evening with impact will be held on Saturday 16th September, 2017 at the Queensland Art Gallery to raise funds for Angus Johns and other children like him, who are suffering with cancer.

Angus Johns is like any other 2-year-old boy; lively, boisterous and gorgeous – except unlike most, he has a rare form of brain cancer.

Like other children who have been dealt with this unfair blow so early in life, he is struggling through treatments and living in and out of hospital, cared for by his mum, Jess.

Angus’s family, want to help him by raising funds to provide the best possible care and chance for his recovery.

All funds raised will be directed towards helping Angus receive the care he needs. A portion will be donated to Childhood Cancer Support – a family focused charity taking care of regional children and their families by providing a place to call home while their child undergoes life-saving cancer treatment.

“We wanted to create an evening to remember, so we’ve ensured that top quality is the order of the night. It’s been so heart-warming to see everyone donating their time, talents and products and prizes to ensure there’s a wide selection of entertainers and auction items on the evening,” event convenor John Archer said.

Here’s what you can expect:

  • The evening will be hosted by TV host Mike Goldman and 97.3FM radio host Bianca Dye.
  • The food will be plentiful and delicious of course as it’s prepared by GOMA’S award-winning executive chef, Josh Lopez (Brisbane Times Good Food Guide 2016 Chef of the Year).
  • Entertainment by a trio of top local performers: singer/songwriter Jackie Marshall, Phil Smith (Brisbane based Americana artist) and Hillsborough (country music with a twist).
  • With artworks being auctioned off on the night including a portrait by the acclaimed Charles Billich who has kindly donated a portrait; that can be of you, a member of your family, prized pet or equine high achiever. Charles is the official artist for the World Cup Polo in Sydney in October and will be attending with his wife, Christa.
  • A great selection of other items will be auctioned off by Peter Burgin (chief auctioneer for Place Real Estate). There’s something for everyone including exclusive restaurants, para-gliding, art prints, memorabilia and more.
  • Multi-award winning executive coach and International speaker Josie Thomson, will share her brave and inspiring stories as guest speaker
  • All of this at one of the most prestigious event venues in Brisbane: The Watermall at The Queensland Art Gallery.

To purchase tickets, please visit https://www.stickytickets.com.au/56480/art_for_angus.aspx

More information can be found on Facebook #ArtForAngus or phone John Archer 0400 707597

6

Owned Media Sites Inform, Educate and Entertain

The understanding and importance of owned media is growing as brands increasingly put more resources into the media platforms that they own.

Owned media in contrast to paid or earned media is anything under the company’s control. More specifically it includes websites, newsletters and blogs. In contrast, earned media is PR and editorial, paid media is advertising and sponsorship.

Social media is not classified as owned media. Despite the fact that you own your social media channel you don’t control the interaction with your community and the public. Plus, much of the reach now must be paid for, especially on Facebook – so these platforms can now easily be described as being rented, not owned.

What are the key qualities for owned media?

There are many points to consider when setting up your owned media strategy. The key point is to develop content that people will want to engage with and have a reason to follow and be interested in you.

Understanding what people are interested in learning about and sharing will help shape your content calendar and drive your SEO strategy.

Exploring new formats can help you reach new consumers on platforms they care about. Consider branching out into audio books, epub (ebook file format) or a regular podcast. Consumers will consume content in different ways and you may need to explore new ways to deliver your content.

Have you noticed how much video content is now in your Facebook news feed? It’s become the go to medium for message delivery and done properly ranks through the roof for engagement. It can be more expensive but can also influence your SEO, improve trust and help your brand have a position of insight and reliability.

Owned media sites are an extension of your brand and create additional avenues for people to interact with you. When it comes to owned media, as long as you can keep up with providing interesting content there are no real limits to how much you can create.

Importantly, owned media should not be a hard sell but endeavour to attract an audience and then be in a position to convert them after establishing value and trust in their minds.

Owned media strategies create value for people beyond the products being sold.

The three key considerations for owned media content is that it should inform, educate or entertain. Of course it can have more than one of those qualities.

Some leading examples of companies that are successfully turning their owned media platforms into engaged and informed communities are:

ANZ Blue Notes – The ANZ Bank established BlueNotes partly as a response to the cutback in traditional media that weren’t able to cover all the topics they wanted to cover from a business point of view.  It’s produced by their own in-house team of writers with sourced contributed content. It’s not about having ANZ branding thrust into readers feeds, but covering a range of topics including the global economy, technological innovation, Asia Pacific region, business finance, leadership and management, social and economic sustainability, workplace diversity and ANZ news.

Johnson & Johnson – their Baby Center website is a content driven website about pregnancy and baby care. It’s not a hard sell and J&J’s branding is hardly visible. They’re building an audience and positioning the brand as experts in baby care and driving demand for baby care products.

General ElectricGE Reports was set up by GE according to their managing editor Tomas Kellner to tell their side of the story. “The company wanted to contribute the GE Capital perspective to the conversation — but there weren’t enough writers around to be picking the story up from every company that wanted to be heard. So we originally built this platform to tell our side of the story, reactively. Now it’s really a proactive tool where we can tell all the stories we think are worth telling,” he told Brunswick Review.